Nutzungsbedingungen

Agreement

These terms are a contract between you and SaleLinx Ltd, a company registered in England and Wales with company number 17351832 and registered office at 34 Sussex Place, London, W2 2TH ("SaleLinx", "we", "us"), covering your use of the SaleLinx browser extension and the salelinx.com website (together, the "service"). By creating an account or using the service you agree to these terms. If you do not agree, do not use the service.

Our privacy policy explains how we handle personal data and forms part of these terms.

The service

SaleLinx helps resellers manage, cross-list, and automate tasks for their own listings on Depop and Vinted. The extension works through the marketplace sessions already signed in on your device.

SaleLinx is an independent tool. We are not affiliated with, endorsed by, or sponsored by Depop, Vinted, or any marketplace. Their names are used only to describe compatibility.

Your account

• You must provide a valid email address and keep your login credentials secure, whether that is your password or the third-party account you sign in with (such as Google). You are responsible for activity under your account.
• You must meet the minimum age required by the marketplaces you use with SaleLinx, and in any case be at least 16.
• One account is for one person. Do not share or resell access to your account.

Subscriptions, trials, and billing

• Paid plans are billed in advance on a recurring basis through Stripe. Your plan renews automatically until you cancel.
• Prices are set per currency: GBP by default, with EUR prices for euro-area countries and USD prices for the United States. The currency you are charged in is determined by your location, is always shown at checkout before you subscribe, and stays the same for later renewals of that subscription. If none of those currencies is local to you, you are charged in GBP and your card issuer may apply its own exchange rate and fees.
• Free trials require a payment method and convert to a paid subscription at the end of the trial unless you cancel before it ends. During a free trial you are not charged, so you can cancel at any point before it ends and pay nothing.
• You can cancel at any time from the billing portal in your account. Cancellation takes effect at the end of the current billing period; you keep access until then.
• If we change the price of your plan we will give you at least 30 days notice by email, and the new price applies from your next renewal after the notice period.

Your right to cancel and refunds

If you are a consumer, you have a legal right to cancel your paid subscription within 14 days and receive a refund, without giving a reason. This is your cooling-off period under the Consumer Contracts Regulations 2013.

Because a free trial is not a payment, this 14-day period runs from the day of your first actual charge (for a trial that converts, from the day the trial ends and the first payment is taken; for a plan bought without a trial, from the day you are charged). To cancel within the cooling-off period, cancel from the billing portal in your account or email support@salelinx.com, and we will refund your most recent payment.

After the 14-day cooling-off period, your subscription is non-refundable for the remainder of the current billing period and we do not give partial refunds for unused time; you can still cancel to stop future renewals, and you keep access until the end of the period you have paid for. Nothing in these terms limits your statutory rights as a consumer.

Plan limits

Each plan includes usage limits (for example, cross-lists per month). Limits are shown on the pricing page and enforced automatically. We may adjust limits for future billing periods; if we materially reduce a limit on a paid plan we will give you advance notice.

Acceptable use

• Use SaleLinx only with marketplace accounts you own and listings you have the right to manage.
• You are responsible for complying with the terms of service of each marketplace you use. Automating actions on a marketplace may be restricted by that marketplace's terms, and you use automation features at your own risk.
• Do not use the service for unlawful activity, including selling counterfeit or prohibited items.
• Do not abuse, probe, overload, or attempt to gain unauthorised access to the service or its infrastructure, and do not resell or white-label the service.

Marketplaces may change their sites, throttle activity, or take action against accounts at their sole discretion. SaleLinx is not responsible for actions a marketplace takes against your account.

Your content

You keep all rights to your listing content (titles, descriptions, photos, prices). If you enable cloud sync or backup, you grant us permission to store and process that content solely to provide those features to you. We claim no other rights to it.

Buyer data

Order features such as shipping labels involve personal data about your buyers (for example names and delivery details printed on labels). For that data, you are the data controller and SaleLinx acts as your processor: we process buyer data only on your instructions, only to provide the feature you invoked (for example delivering a label email to the address you chose), and we do not store it after delivery.

You are responsible for having a lawful basis to use your buyers' data and for sending labels only to recipients who legitimately need them. Details are in our privacy policy, and the terms on which we process buyer data as your processor are set out in our Data Processing Addendum.

Availability and changes to the service

We work to keep the service reliable, but it is provided "as is" and "as available". Because the extension depends on third-party marketplaces we do not control, features can break when marketplaces change their sites, and we may modify or discontinue features to keep the service working. If we discontinue a material paid feature, we will give you reasonable notice.

Intellectual property

The service, including the extension code, website, and branding, is owned by SaleLinx and protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable licence to use the service while you have an account. You may not copy, modify, distribute, or reverse engineer the service except where the law permits it despite this restriction.

Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, we are not liable for indirect or consequential losses, lost profits, lost sales, or losses caused by a marketplace's actions against your account, and our total liability arising out of the service in any 12-month period is limited to the amount you paid us in that period (or 50 GBP if you paid nothing).

Termination

You can stop using the service and delete your account at any time (see the privacy policy for how deletion works).

We may suspend or terminate your account if you materially breach these terms, if we are required to by law, or if we discontinue the service. If we terminate a paid account without cause, we will refund the unused part of your current billing period.

Changes to these terms

We may update these terms from time to time. If a change is material we will notify you by email or in the product at least 14 days before it takes effect. Continuing to use the service after a change takes effect means you accept the updated terms.

Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales. If you are a consumer living elsewhere, you also keep the protection of any mandatory consumer rules of the country you live in, and you may bring proceedings there.

Contact

Questions about these terms: support@salelinx.com, or write to SaleLinx Ltd, 34 Sussex Place, London, W2 2TH, United Kingdom.